Frequently Asked Questions

General FAQ’s

11Nutrition Counseling

What type of people do you work with?

Nourished® works with adults of all ages (18+)—from college students and working professionals to parents and seniors. What all clients have in common is a desire to make a REAL change to a healthier, more balanced life. While some seek to address a specific condition or dietary modification as recommended from their medical practitioner, others are merely looking for guidance and support in transitioning themselves or their family to a better lifestyle.

How do I register for one of your offerings?

You can register for our Lunch & Learn Classes or 3-Day Detox Program online or by calling 630.You.Well (630.968.9355). To hold your reservation, payment in full is required at the time of registration.

To schedule a private session with our Nutritionist, please call the above phone number. Credit card information will be required to hold your appointment. We’re happy to book your next appointment at the end of each session as well.

What method of payment do you accept for registration? Will I be charged upfront?

Nourished® accepts all major forms of credit cards—Visa®, MasterCard® and American Express®. You also have the option to pay with a gift certificate. Either form of payment is required in full at the time of registration to hold your reservation.

Need a gift certificate? Purchase it, here!

What is your cancellation policy?

All registered spots to our Lunch & Learn Classes as well as to our 3-Day Detox Program are confirmed upon completion of registration, and sales are final. Due to upfront cost of goods, we appreciate your understanding that we don’t offer refunds for cancellations or no-shows. However, your reservation is fully transferable, so you’re welcome to have someone else attend in your place without notice.

Private coaching appointments may be rescheduled with a 48-hour notice during business office hours. A cancellation fee is applied for no-shows or notices under 48 hours.

Nourished® reserves the right to cancel a Lunch & Learn Class event or coaching session. Our staff will contact you by phone or email to issue a full refund or to reschedule.

NOTE: If you booked through CourseHorse and need help canceling or have questions about your class, please visit the www.coursehorse.com and contact their customer service team.

How early do I need to arrive prior to a class / session?

We ask that you arrive at least 10 minutes prior to your scheduled start time.

NOTE: For those attending private coaching sessions, a Client Intake Form will be sent to you via email upon scheduling your initial consultation. In order to maximize the time and quality of your session, all forms must be completed and returned two business days prior to your appointment.

Where do I park?

Parking is free of charge with limited spots available in our parking lot. Please note that our lot is shared, and Nourished customers are asked to park in one of the 6 spots to the right side of the parking lot.

Parking is also offered on Hinsdale Avenue along the railroad tracks, less than 50 feet from our building. For those commuting from the city, the Metra® BNSF line is a convenient option, as we’re located just four blocks from the Hinsdale train station. See our map for reference.

Lunch & Learn Classes

What do I need?

Just yourself! Nourished® will provide lunch, infused water and herbal tea, and education materials such as pen and notepad to use while here.

Do you accommodate specific food allergies?

Nourished® centers meal preparation primarily on organic, plant-based and unprocessed whole foods; however, we’re not an allergen-free environment. If you do have a food allergy, prior to registering, please call 630.You.Well (630.968.9355) to inquire.

How many people are in your classes?

Our classes are designed to be intimate to provide for a better learning environment. We can accommodate up to 10 people to maximize your experience.

The class I’m interested in is sold out? Is there a waitlist?

Yes, if the class you want is full, there is an option to join our waitlist online, or you can call 630.You.Well (630.968.9355).

11Cooking Classes

Nutrition & Detox

11Nutrition & Detox

How long do you usually work with people in Nutrition Coaching?

There’s no specific answer for this, as there’s no one-size-fits-all solution. Everyone is different. For some, it’s an initial consultation with a few follow-up sessions. Others want a more comprehensive approach. To discuss a plan that works for you, please call our Nutritionist at 630.You.Well (630.968.9355).

Do you accept insurance for Nutrition Coaching?

No, insurance is currently not accepted.